This Policy applies as between you, the User of this Web Site and Anra Care Limited (T.A Chalcraft Hall Care Home), the owner and provider of this Web Site. This Policy applies to our use of any Data collected by us relative to your use of the Web Site and any Services or Systems therein.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
“Cookie” means a small text file placed on your computer by Chalcraft Hall when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping cart details ;
“Data” means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
“Chalcraft Hall” means Anra Care Limited, 31-33 Commercial Road, Poole, Dorset, BH14 0HU;
“Service” means collectively any online facilities, tools, services or information that Chalcraft Hall makes available through the Web Site either now or in the future;
“System” means any online communications infrastructure that Chalcraft Hall makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users” means any third party that accesses the Web Site and is not employed by Chalcraft Hall and acting during their employment; and
“Web Site” means the website that you are currently using (http://www.chalcrafthall.co.uk/) and any sub-domains of this site (e.g. subdomain.www.chalcrafthall.co.uk/page51) unless expressly excluded by their own terms and conditions.
2. Data Collected
Without limitation, any of the following Data may be collected:
2.2 job title;
2.4 contact information such as postal addresses, email addresses and telephone numbers;
2.5 financial information such as credit / debit card numbers;
2.6 IP address (automatically collected);
2.7 web browser type and version (automatically collected);
2.8 operating system (automatically collected);
3. Our Use of Data
3.1 Any personal Data you submit will be retained by Chalcraft Hall for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 12 months.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act.
3.4 Any or all the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of promotional materials that may be of interest to you;
4. Third Party Web Sites and Services
Chalcraft Hall may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, maintenance and repair. The providers of such services may have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Chalcraft Hall requests. Any use for other purposes is strictly prohibited. Furthermore, any Data processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act.
5. Changes of Business Ownership and Control
5.1 Chalcraft Hall may, from time to time, expand or reduce its business. This may involve the sale of certain divisions or transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 If any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.
6. Your Right to Withhold Information
6.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
7. Accessing your own Data
7.1 You have the right to ask for a copy of all your personal Data which we will provide on payment of a small administration fee.
8.1 Data security is of great importance to Chalcraft Hall and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
9.1 Chalcraft Hall may set and access Cookies on your computer.
9.2 A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier. It is accessible only by the web site that placed it there, not any other sites.
9.3 You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly.
9.4 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on this ,and other, Web Site(s).
10. Changes to this Policy